01Pricing

Priced per clinic, not per call.

1 week free on your first purchase, then per month, billed annually: the list price minus 12%. Every plan includes the AI receptionist, bookings, transcripts, summaries and recordings. Nothing lists above $290 a month. Industry packs, at the end of this page, bundle more for less.

Your first purchase starts with 1 week free: $0 today, the annual total is charged on day 7, and cancelling during the free week costs nothing. From then on every plan, pack and add-on is a 12-month minimum contract, billed annually in advance and non-refundable. There is no month-to-month option. You can cancel the renewal any time before the renewal date. Terms · Cancellation & refund policy

Solo

One location, one AI receptionist.

$44/mo

billed annually ($528)

1 week free

List $50/mo, 12% off for the annual term

AI credits: 800/mo
AI agents: 1
Phone numbers: 1
Locations: 1

800 credits a month ≈ 240 call minutes with the default models (181–328 depending on the models you pick)

AI answers 24/7
Books into your calendar
Transcripts, summaries and recordings
Handoff rules

Modules

Works with

Open the demo

Practice

Most chosen

For a busy clinic with a front-desk team.

$110/mo

billed annually ($1,320)

1 week free

List $125/mo, 12% off for the annual term

AI credits: 3,200/mo
AI agents: 3
Phone numbers: 2
Locations: 2

3,200 credits a month ≈ 960 call minutes with the default models (727–1,315 depending on the models you pick)

Everything in Solo
Caller history and notes
Analytics and hourly heatmap
Per-person access levels

Modules

Works with

Open the demo

Group

Several locations, reminders and recalls.

$242/mo

billed annually ($2,904)

1 week free

List $275/mo, 12% off for the annual term

AI credits: 9,600/mo
AI agents: 10
Phone numbers: 5
Locations: 5

9,600 credits a month ≈ 2,880 call minutes with the default models (2,181–3,945 depending on the models you pick)

Everything in Practice
Outbound reminders and no-show recovery
Up to 5 locations
Priority support

Modules

Works with

Open the demo

Logos show what each plan's modules connect to. In private preview these connections are simulated, run through the voice service, or planned; none sends a real call, text or request yet. Each module's page lists the status of every connection.

Quoted separately

These are quoted separately. They are not added to the cart, and they are not the plans above.

Lines quoted separately from the plans
Line	Price
Callwise source code and 1 year of updates	Quote
Local model runtime. The computer is a separate line.	Quote
A computer that runs local AI. Apple silicon, up to 32 GB unified memory.	Quote
Writes the appointment into Google Calendar or Outlook. The calendar vendor fee is not in the plan.	Quote
A custom link into Dentrix, Jane, Cliniko, Dialpad, RingCentral, or the CRM you name. The vendor fee is not in the plan.	Quote

Group is a plan. It is not the source-code offer.

02Models included

Pick the models, pay in credits

No single model is built in. Each step of a call uses a model you pick per agent in Scripts → Models, and every plan and pack includes all of them. Usage converts into credits from the plan's shared monthly pool: premium models use more credits per minute.

Listen (speech to text)

Speech to text

Deepgram Nova (streaming)
standarddefault
Streaming speech to text for the live call.
OpenAI Whisper
standard
OpenAI speech to text for a recording. The live call still defaults to Deepgram.

Reply (language model)

Language model

Anthropic Claude Haiku 5.5
standarddefault
Fast replies on live calls; summaries and intent.
Anthropic Claude Sonnet 5.5
premium
Harder conversations (insurance, treatment plans); slower and dearer.
OpenAI GPT-5.1
premium
OpenAI flagship for harder replies and summaries.
OpenAI GPT-5 mini
standard
OpenAI, faster and cheaper for routine replies.
OpenAI GPT-5 nano
standard
OpenAI, cheapest text for short classification.
xAI Grok 4.7
premium
xAI flagship. List rate is for prompts under 200K tokens.
xAI Grok 4.3
standard
xAI, fast replies. List rate is for prompts under 200K tokens.
Z.ai GLM 5.2 (open weights)
standard
Open weights. Frontier open model for replies and summaries.
NVIDIA Nemotron 3 Ultra (open weights)
standard
Open weights. Large NVIDIA model for replies and summaries.
NVIDIA Nemotron 3 Nano (open weights)
standard
Open weights. Small, cheap NVIDIA model.
NVIDIA Nemotron 3.5 Super VL (open weights)
standard
Open weights. NVIDIA vision-language model, priced per token.

Speak (voice)

Voice

ElevenLabs Flash
premiumdefault
Most natural voices (Luna, Noah, Ava, Ethan).
Cartesia Sonic
standard
Lower latency and cost; slightly less expressive.

Summarize and classify

Language model

Anthropic Claude Haiku 5.5
standarddefault
Fast replies on live calls; summaries and intent.
Anthropic Claude Sonnet 5.5
premium
Harder conversations (insurance, treatment plans); slower and dearer.
OpenAI GPT-5.1
premium
OpenAI flagship for harder replies and summaries.
OpenAI GPT-5 mini
standard
OpenAI, faster and cheaper for routine replies.
OpenAI GPT-5 nano
standard
OpenAI, cheapest text for short classification.
xAI Grok 4.7
premium
xAI flagship. List rate is for prompts under 200K tokens.
xAI Grok 4.3
standard
xAI, fast replies. List rate is for prompts under 200K tokens.
Z.ai GLM 5.2 (open weights)
standard
Open weights. Frontier open model for replies and summaries.
NVIDIA Nemotron 3 Ultra (open weights)
standard
Open weights. Large NVIDIA model for replies and summaries.
NVIDIA Nemotron 3 Nano (open weights)
standard
Open weights. Small, cheap NVIDIA model.
NVIDIA Nemotron 3.5 Super VL (open weights)
standard
Open weights. NVIDIA vision-language model, priced per token.

default modelsAbout 3.2 credits per call minute, plus 0.4 for the summary after each call.

premium modelsUp to about 4 credits per call minute, plus 1.2 per summary.

no image or videoCallwise has no image or video steps. A call only listens, replies, speaks and is summarized.

03Add-ons

Add what a plan doesn't have

Add-ons follow the same terms as plans: per month, billed annually, 12-month minimum, non-refundable. Add them in the cart after choosing a plan. Packs take credit add-ons only; their modules are already decided.

1 week free, then a 12-month minimum, billed annually. No refunds after the free week. Policy

Add-ons and prices, per month billed annually
Add-on	Per monthbilled annually
Callers module Caller history, notes and tags. On Solo	$22$264/yr
Analytics module Trends, outcomes and the hour heatmap. On Solo	$22$264/yr
Outbound module Day-before reminders, no-show recovery and recall calls. On Solo, Practice	$44$528/yr
+1,600 credits More credits in the shared pool every month. On Solo, Practice, Group, and on every pack	$35.20$422.40/yr
+6,400 credits More credits for high call volume. On Practice, Group, and on every pack	$132$1,584/yr
Overage (opt-in) Keep the agent answering past the credit pool. Off by default; billed for credits used.	$0.03 / credit

When the credits run out, calls still get answered.

at 80%Owners get an alert, with the credits left in the month.

at 100%Calls forward to your fallback number so a person picks up. No caller hears a dead line.

your choiceTurn on overage at $0.03 a credit, or add a credit pack, and the agent keeps answering.

Price cap: no plan, pack or add-on lists above $290 a month.

05Industry packs

Bundles for one kind of business

Four or five modules picked for a sector, one shared credit pool across all of them, strict rate limits, and a ready-made script template. Each pack costs less than the same modules and credits bought separately.

Bookings page: the week grid of appointments.

Dental clinics

Dental Clinic Pack

Every call answered, recalls every six months, no-shows called back.

Dental income depends on recalls and filled chairs, so the pack adds outbound recalls and no-show recovery to booking and caller history.

Included modules

Shared AI pool (all modules): 6,400 credits/mo
Calls at once: 6
Inbound calls / hour: 120
Outbound calls / day: 250
AI summaries / day: 1,000
Script test runs / day: 100
Agents · numbers: 4 · 3

6,400 credits a month ≈ 1,920 call minutes with the default models (1,454–2,630 depending on the models you pick)

Script template: dental

$176/mo

billed annually ($2,112)

1 week free

Save $118.80/mo (40%)

vs $294.80/mo for the same modules and credits bought separately (also billed annually).

1 week free, then a 12-month minimum, billed annually. No refunds after the free week. Policy

Callers page: caller profiles with call timeline, bookings, notes and tags.

GP and specialist practices

Medical Practice Pack

Appointments, repeat callers and day-before reminders.

Practices get many repeat callers and costly no-shows; caller history and reminders matter more than analytics.

Included modules

Shared AI pool (all modules): 4,800 credits/mo
Calls at once: 5
Inbound calls / hour: 100
Outbound calls / day: 200
AI summaries / day: 800
Script test runs / day: 100
Agents · numbers: 3 · 2

4,800 credits a month ≈ 1,440 call minutes with the default models (1,090–1,972 depending on the models you pick)

Script template: medical

$154/mo

billed annually ($1,848)

1 week free

Save $83.60/mo (35%)

vs $237.60/mo for the same modules and credits bought separately (also billed annually).

1 week free, then a 12-month minimum, billed annually. No refunds after the free week. Policy

Salons, barbers and spas

Salon & Spa Pack

Bookings around stylists, rebooking reminders and regulars remembered.

Salons live on rebooking: callers, bookings and reminder calls, without the analytics a single-site salon rarely reads.

Included modules

Shared AI pool (all modules): 3,200 credits/mo
Calls at once: 3
Inbound calls / hour: 60
Outbound calls / day: 120
AI summaries / day: 500
Script test runs / day: 60
Agents · numbers: 2 · 1

3,200 credits a month ≈ 960 call minutes with the default models (727–1,315 depending on the models you pick)

Script template: salon

$110/mo

billed annually ($1,320)

1 week free

Save $92.40/mo (46%)

vs $202.40/mo for the same modules and credits bought separately (also billed annually).

1 week free, then a 12-month minimum, billed annually. No refunds after the free week. Policy

Analytics page: trends, outcomes, intents and the hour heatmap.

Plumbers, electricians, HVAC

Home Services Pack

Urgent jobs triaged, visits booked, busy hours planned.

Missed calls are lost jobs; the hour heatmap shows when to staff, and caller history keeps addresses and past jobs.

Included modules

Shared AI pool (all modules): 3,840 credits/mo
Calls at once: 5
Inbound calls / hour: 90
Outbound calls / day: none
AI summaries / day: 600
Script test runs / day: 80
Agents · numbers: 3 · 2

3,840 credits a month ≈ 1,152 call minutes with the default models (872–1,578 depending on the models you pick)

Script template: home-services

$132/mo

billed annually ($1,584)

1 week free

Save $62.48/mo (32%)

vs $194.48/mo for the same modules and credits bought separately (also billed annually).

1 week free, then a 12-month minimum, billed annually. No refunds after the free week. Policy

Receptionist dashboard: calls, bookings, handle time, missed calls and the live call.

Vet clinics

Veterinary Pack

Emergencies flagged, vaccination recalls, owners and pets remembered.

Vets need all five: urgent triage, bookings, owner history, vaccination recalls and busy-hour planning.

Included modules

Shared AI pool (all modules): 4,800 credits/mo
Calls at once: 5
Inbound calls / hour: 100
Outbound calls / day: 200
AI summaries / day: 800
Script test runs / day: 100
Agents · numbers: 3 · 2

4,800 credits a month ≈ 1,440 call minutes with the default models (1,090–1,972 depending on the models you pick)

Script template: veterinary

$154/mo

billed annually ($1,848)

1 week free

Save $105.60/mo (41%)

vs $259.60/mo for the same modules and credits bought separately (also billed annually).

1 week free, then a 12-month minimum, billed annually. No refunds after the free week. Policy

06Questions

Billing, in plain terms

01Is there a free trial?

Yes: every first purchase starts with 1 week free, one trial per customer. At checkout you enter payment details and agree to the terms, and nothing is charged that day. The annual total is charged on day 7, and the 12-month term starts then. Cancel before that at Cancel a trial and you pay nothing. A later purchase by the same customer is charged at checkout.

02Can I pay month to month?

No. Every plan, industry pack and add-on is a 12-month minimum contract, billed annually in advance. Prices are shown per month to make them easy to compare: the per-month price is the list price minus 12%, and you pay twelve of them up front.

03Can I get a refund?

Cancelling during the free week costs nothing, so there is nothing to refund. Once the first annual charge is taken on day 7, payments are non-refundable, including if you stop using Callwise before the term ends. You can cancel the renewal at any time from Settings → Billing; the workspace keeps working until the last day of the term and is not charged again. See the cancellation & refund policy and the Terms (both drafts).

04What happens at the end of the term?

The contract renews for another 12 months on the renewal date, billed annually again, unless you cancelled the renewal before that date. The renewal date is shown at checkout and in Settings → Billing.

05Where do bigger savings come from?

The annual term takes 12% off the list price. Beyond that, savings come from bundles: plans and industry packs cost less than the same modules and credits bought one by one, and each pack shows its saving.

06What is a credit?

A credit is the unit the shared AI pool is counted in. Every call converts into credits: its billed minutes (whole minutes, rounded up) at the rate of the models it used, plus one summary after the call. With the default models a call minute uses about 3.2 credits. Every module draws from the same pool. Text tests of draft scripts are free and never use credits.

07Can I choose the AI models?

Yes, per agent, in Scripts → Models: one model for each step of a call (listen, reply, speak, summarize). The defaults are Deepgram Nova (streaming) to listen, Claude Haiku 5.5 to reply, ElevenLabs Flash to speak, Claude Haiku 5.5 to summarize. A premium model uses more credits per minute, so the same pool buys fewer minutes. See Models included.

08Do credits roll over?

No. Credits are a monthly pool: each month starts with the full pool, and credits not used by the end of the month are gone.

09What happens when credits run out?

Calls forward to your fallback numbers, so a person picks up and no call goes unanswered. Owners get an alert at 80% and at 100%. If you prefer the agent to keep answering, you can opt in to overage at $0.03 a credit, or add a credit pack.

10Can I change plans later?

A smaller plan or pack takes effect from the next renewal date, because the current term is paid up front and non-refundable. Data is kept; modules outside the new plan become locked, not deleted.

11What if a payment fails?

You keep full access for 7 days. After that the workspace is read-only until day 30: calls forward to your fallback number, data stays visible, nothing can be edited. Data is kept for 90 days.

12Can I buy today?

The store works end to end as a demo: you can add a plan or pack to the cart and place an order with the demo card (4242 4242 4242 4242), which starts the free week, but no payment is taken and nothing is provisioned. Callwise is in private preview.

13Are taxes included?

No. Prices are in US dollars and exclude any sales tax or VAT.